TERMS AND CONDITIONS
These Terms and Conditions govern your use of the Lex Pools website, www.lexpools.co.za. By accessing or using this website, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms and Conditions, please do not use this website.
1. About Lex Pools
Lex Pools is a South African swimming pool company specialising in swimming pool heating solutions, pool equipment, pool heating systems, automatic chlorination and related services.
The Lex Pools website provides information about our products, services, pool heating solutions, projects and related swimming pool information.
Lex Pools does not operate a physical retail storefront where customers purchase products directly from our premises. Products and services are generally supplied and arranged following an enquiry, consultation, quotation and, where applicable, a site assessment.
2. Use of This Website
You may use this website for lawful purposes and in accordance with these Terms and Conditions.
You agree not to:
- Use the website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorised access to the website, its server or any connected systems.
- Interfere with the security, operation or functionality of the website.
- Introduce malicious software, viruses, harmful code or other technologies.
- Use automated systems, bots or scraping technologies in a manner that adversely affects the operation of the website.
- Copy, reproduce, distribute or commercially exploit website content without prior written permission from Lex Pools.
- Use information obtained from the website to misrepresent Lex Pools or its products and services.
3. Website Information
Lex Pools makes reasonable efforts to ensure that information published on this website is accurate and up to date. However, product specifications, availability, pricing, warranties, features and other information may change from time to time.
Information provided on the website is intended for general informational purposes and should not be regarded as a substitute for professional advice or a site-specific assessment.
Pool heating performance can vary according to factors including pool size, water volume, weather conditions, ambient temperature, solar exposure, wind, pool covers, existing pool equipment, insulation, water circulation and the desired water temperature.
For this reason, information published on the website should not be relied upon as a guarantee of specific heating performance for an individual swimming pool.
4. Product Information and Availability
Lex Pools supplies a range of swimming pool heating systems and related equipment from various manufacturers and suppliers.
Product images, descriptions, specifications and features displayed on this website are provided for general information and may differ from the exact product supplied.
Lex Pools reserves the right to change product ranges, specifications and availability without prior notice.
Where a particular product is no longer available, Lex Pools may recommend an alternative product or solution where appropriate.
5. Quotations and Pricing
Information displayed on the Lex Pools website does not constitute a binding quotation or offer to supply products or services at a particular price.
All quotations issued by Lex Pools are subject to the specific terms, conditions, validity period, specifications and pricing stated in the quotation.
A quotation may be affected by factors including:
- Pool size and heating requirements.
- Site conditions.
- Required equipment.
- Installation requirements.
- Existing pool infrastructure.
- Electrical and plumbing requirements.
- Changes in manufacturer or supplier pricing.
- Product availability.
- Additional work identified during assessment or installation.
A website enquiry does not constitute acceptance of a quotation or confirmation of an order.
6. Site Assessments and Installation
Where appropriate, Lex Pools may conduct a site assessment before recommending or installing a pool heating system or other equipment.
A site assessment allows Lex Pools to consider the physical characteristics of the swimming pool, available installation space, existing equipment, plumbing, hydraulics, electrical requirements and other relevant factors.
Where installation work is undertaken, the specific quotation, agreement or written scope of work issued to the customer will govern the applicable installation requirements, pricing, responsibilities and warranties.
Customers are responsible for providing Lex Pools with accurate information regarding their property, swimming pool and existing equipment where such information is required for the design or installation of a system.
7. Pool Heating Performance
Pool heating performance is affected by a number of environmental and technical factors and cannot always be guaranteed to achieve a particular water temperature or heating rate.
Factors that may influence performance include:
- Swimming pool size and volume.
- Pool surface area.
- Ambient air temperature.
- Sunlight and solar exposure.
- Wind conditions.
- Pool location and surrounding environment.
- Pool cover usage.
- Existing pump and filtration systems.
- Water circulation and hydraulic conditions.
- Desired water temperature.
- Frequency and duration of pool use.
Any performance figures, efficiency ratings, heating capacities or estimated running costs stated on the website are subject to the relevant product specifications and operating conditions.
8. Manufacturer Warranties
Where products supplied by Lex Pools are covered by a manufacturer’s warranty, the applicable warranty is subject to the manufacturer’s specific terms and conditions.
Warranty periods and conditions may differ between products and manufacturers.
Lex Pools will provide reasonable assistance with applicable warranty claims, subject to the relevant manufacturer’s warranty requirements.
Warranties may not cover damage caused by incorrect installation, misuse, neglect, unauthorised modification, external factors, electrical problems, water chemistry issues, physical damage or other circumstances excluded by the applicable manufacturer’s warranty.
9. Intellectual Property
Unless otherwise stated, all content published on the Lex Pools website is owned by or licensed to Lex Pools and is protected by applicable intellectual property laws.
This includes, but is not limited to:
- Text and written content.
- Logos and branding.
- Graphics and images.
- Photographs.
- Website design and layout.
- Videos and other multimedia content.
- Original marketing materials.
You may view and access website content for personal and non-commercial informational purposes.
You may not reproduce, modify, distribute, republish, sell, commercially exploit or create derivative works from Lex Pools website content without prior written permission.
10. Website Images and Project Photography
Images displayed on the Lex Pools website may include photographs of swimming pools, installations, products, equipment, properties and completed projects.
Project photographs are used to demonstrate examples of Lex Pools’ work and may not represent the exact configuration, equipment or installation requirements of another property.
Images should therefore not be interpreted as a guarantee that an identical installation or result will be suitable for another swimming pool.
11. Third-Party Websites and Links
The Lex Pools website may contain links to third-party websites, manufacturers, suppliers or other external resources.
These links are provided for convenience and informational purposes.
Lex Pools does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms and conditions.
The inclusion of a third-party link does not necessarily constitute an endorsement, recommendation or guarantee by Lex Pools.
12. Website Availability and Security
Lex Pools makes reasonable efforts to keep this website available and functioning correctly. However, we do not guarantee that the website will always be available, uninterrupted, error-free or free from technical defects.
The website may occasionally be unavailable due to maintenance, upgrades, hosting issues, technical failures, security incidents or circumstances beyond our reasonable control.
Users are responsible for maintaining appropriate security measures on their own devices and networks.
13. Limitation of Liability
To the extent permitted by applicable South African law, Lex Pools will not be liable for losses or damages arising from the use of, or inability to use, this website or reliance on information published on the website where such liability is lawfully excludable.
This may include, where legally permitted, indirect, incidental or consequential losses arising from website access, technical interruptions, third-party links or reliance on general information published on the website.
Nothing in these Terms and Conditions is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited under applicable South African legislation.
14. Consumer Protection
Lex Pools recognises the rights afforded to consumers under applicable South African legislation, including the Consumer Protection Act 68 of 2008, where applicable.
Nothing in these Terms and Conditions is intended to remove, restrict or waive any consumer right or protection that cannot lawfully be excluded or limited.
Where a specific quotation, agreement or transaction is entered into between Lex Pools and a customer, the applicable written agreement and mandatory provisions of South African law will govern that transaction.
15. Privacy and Personal Information
Lex Pools collects and processes personal information in accordance with its Privacy Policy and applicable South African data protection legislation.
Information submitted through the website’s enquiry forms may include your name, surname, email address and contact number and is used primarily to respond to enquiries and provide information relating to requested products or services.
For more information about how Lex Pools collects, uses and protects personal information, please refer to our Privacy Policy.
16. Website Enquiries
Submitting an enquiry through the Lex Pools website does not create a contractual relationship between you and Lex Pools.
An enquiry allows Lex Pools to contact you regarding your request and, where appropriate, provide further information, arrange an assessment or prepare a quotation.
A binding agreement for the supply of products or services will only arise in accordance with the applicable quotation, written agreement, order confirmation or other contractual documentation issued or accepted by Lex Pools.
17. Electronic Communications
When you communicate with Lex Pools electronically, including by email, website enquiry form or other electronic communication methods, you acknowledge that electronic communications may be subject to transmission delays, technical failures or security risks.
Lex Pools will take reasonable steps to communicate with customers and respond to enquiries, but does not guarantee that every electronic communication will be received, delivered without delay or remain free from technical interference.
18. Indemnity
To the extent permitted by applicable law, you agree to use the website responsibly and not to engage in conduct that causes damage to the website, its systems or Lex Pools.
You may be responsible for losses or costs incurred by Lex Pools as a result of unlawful or unauthorised use of the website, subject always to applicable law.
19. Changes to These Terms and Conditions
Lex Pools may update or amend these Terms and Conditions from time to time to reflect changes to the website, our services, technology, legal requirements or business practices.
The latest version will be published on this page and will include the applicable update date.
Your continued use of the website following the publication of updated Terms and Conditions constitutes continued use of the website subject to the updated terms.
20. Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision will be severed or limited to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.
21. No Waiver
If Lex Pools does not immediately enforce any provision of these Terms and Conditions, this does not constitute a waiver of our right to enforce that provision or any other provision at a later date.
22. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any dispute relating specifically to the use of this website will be subject to the jurisdiction of the appropriate courts of South Africa, subject to any mandatory jurisdictional provisions that may apply.
23. Contact Lex Pools
If you have any questions regarding these Terms and Conditions, please contact Lex Pools.
Telephone
086 110 2013
Alternative Numbers
(011) 675 4113
(011) 675 4182
(011) 675 4153
(011) 675 4185
WhatsApp or Mobile
078 740 0418
Website
Terms and Conditions Last Updated: August 2026